Simple and SecurE

Video Consultations Made Easy

Klimb video consultation solution reliably delivers consistent user experience for both Patient and Health Professionals. 

It offers seamless appointment book and payment integration and facilitates high quality video, even in low-bandwidth environments. It allows organisations to provide healthcare to patients remotely.

Simple and Secure Telehealth

A telehealth solution to improve Patient outcomes, build patient engagement and increase practice revenue.

Connect from anywhere

Whether on your desktop or mobile phone, Video Consultations help you interact with patients just as you would at your clinic.

Maximise your resources

Utilise resources and hardware you already have and expand your capabilities and telehealth offerings.

Improve patient outcomes

Patients may be treated virtually, ensuring timely medical care with convenience.

Secure Communication

Video consultations are conducted with complete end-to-end 256-bit AES encryption.

Manage your appointment book

Flexible schedule and availability

Set up a regular weekly schedule or customise for every week. Complete control over when you want to schedule consultations.

Duration and appointment padding

Offer fixed consultation durations or give customers a choice. Add padding between consultations based on your circumstances.

Customisable notifications

Confirmations and reminders

Brand and customise confirmation emails. Reduce no shows (DNAs) with email and SMS reminders.

Customise your consultation types

Set up how new appointment appear in your calendar. Include information entered by customers at time of booking.

Automated follow-up emails

Send follow-up emails after your consultation to get feedback or to send post-consultation instructions.

Secure Payments

Robust Payment Gateway

Payment data security is utmost importance to Klimb. We use industry leading payment gateway provider Stripe to facilitate online payments. 

Securely accept payments backed by highly scalable infrastructure built from the ground up for redundancy, security, and velocity.

Comprehensive Security

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines managed.

Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services.

Rigorous Compliance

Stripe is certified to the highest industry standards and has obtained regulatory licenses around the world.

PCI DSS Level 1 certification

PSD2 and Strong Customer Authentication (SCA) compliant

SSAE18/SOC 1 type 1 and type 2 and SSAE18/SOC 2 type 1 and type 2 reports

Money Transmitter Licenses across the US

AFSL in Australia, E-Money License in Europe, and registered MSB in Canada

Complete control over your appointment book style

Choose your brand color and add your logo or profile image. Embed in your own website for a seamless scheduling experience.

Your colors, logo, brand

Optimize your bookers’ experience by matching your booking page with your brand.

Personalized booking link

Create your own personalized booking link to share with your customers.

Works across all devices

Appointments from anywhere. Use our video consultation on mobiles, tablets and desktops.

Numerous Benefits

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Saves time for both you and your patients

Saves costs

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Regular virtual
follow-ups

Additional source of revenue

Step #1

Select type of consultation

Your patient choses the type of consultation they qualify for

Step #2

Select date & time

Your patient chooses the day and time they would like to conduct their consultation

Step #3

Patient & payment information

Patient enters their information and provides their credit card details for payment prior to the consultation.

Step #4

Confirmation Email & SMS

Once the payment details have been confirmed. The patient will receive a confirmation Email of their appointment and a video link for the consultation.